We answer some of the common questions in more detail below from our customers.
If you require further support or have a question to ask, please get in touch with Black and White.
Why should I use the Black and White CV Writing Service?
With over 30 years of experience in recruiting, CV selection, interviewing, and candidate assessments.
We know what businesses look for on a CV and the areas to avoid.
Regardless of your career history or education, we will find the qualities you have to include on your CV.
Is my payment safe & secure?
Yes, all payments are made through credible financial channels.
Most payment methods are catered for.
Apple Pay.
Credit and debit cards.
Google Pay.
PayPal by request.
BACs transfer.
How do we communicate with each other?
We agree on the preferred method of communication with the customer after a package is purchased.
Email, telephone, Teams. Facetime, the list is extensive.
Most customers share their CVs via email in the first instance with a follow-up call to discuss their CV expectations.
We will work to your communication preference until you are delighted with your CV.
How long will it take to complete my CV?
Every customer works to different timescales.
Part of the initial contact will agree on the timescales you are working towards.
We work hard on every assignment to make sure we have thought through every piece of detail to create a great CV.
Will you update my CV at a later date?
We keep a client CV assignment pack for three months to conform to our data protection requirements. After that period, the CV assignment is removed using MacAfee Data Shredder.
We will provide it free if you require a CV update within that period. Send the necessary changes to Black & White, and we will make those changes for you.
This service is for minor tweaks and updates, including titles, name changes, dates, phone numbers, and email addresses.
Is my data safe?
Yes, all data is password-protected; no conversation will ever occur outside of our relationship. We pride ourselves on integrity and maintaining customer confidentiality.
We hold your CV assignment data for three months from the point of purchase. After that period, we used MacAfee Data Shedder to erase our work together.
What experience do you have?
With over 30 years of experience in recruiting, CV selection, interviewing, and candidate assessments. We have operated at an Executive Board Level in business.
We know what businesses are looking for on a CV, including areas to avoid.
We know how to work with you to get the best from you on your CV.
Do I need a cover letter?
Not in all circumstances. It will depend on what and how you are applying for a position.
If you upload your CV to a site with an option to upload a cover letter, a good cover letter should be uploaded.
If you are applying personally to a person or business, a cover letter can be polite to introduce your CV.
Do I need a LinkedIn Profile?
LinkedIn has become a powerful platform for recruitment and your potential employers.
LinkedIn is free to set up, and it a has feature to show on your profile that you are open to opportunities. That is made public; caution if you do not want your employer to know you are looking for another role do not use this option.
Top Tip, a bright, professional profile and well set out can be a game changer.
We can help with LinkedIn Profiles.
What is ATS?
Can you help convert military service to business language?
We offer a service for people converting from a UK military career to a civilian business work life.
We have experience creating a CV to help your transition into the business.
Black and White Services has worked with several individuals from the UK Armed Forces looking for a career change.
We will turn that service into a business language and create a magical CV attractive to businesses by working with your service career history.
I need some help.
Send the issue in an email to Email Me, and we will see what we can do to help you.